Everything You Wanted to Know, But Were Afraid to Ask
Technically, we’re the world’s leading provider of web-based survey solutions, trusted by millions of companies, organizations and individuals alike to gather the insights they need to make more informed decisions. But there’s really much more to us than that.
Who we are
We’re a smart, passionate group of people who work really hard so you don’t have to. We strive to make our tools powerful enough for researchers, yet easy enough for a survey rookie. And we pack our solutions with over 10 years of experience in survey methodology and web technology so you can be confident in the quality of the data.
Where we came from
We’re the product of one man’s vision to create the easiest web-based survey tool on the planet, period. And after 10 years, as much as we’ve grown and evolved, he’s still here, challenging us to deliver on that mission and make even the most advanced features easy enough for grandma to use.
What we care about most
1. Our customers – We offer ’round the clock support and spend every waking hour striving to make their experience better. And they seem to appreciate it, as our satisfaction rating is 99.5%.*
2. Knowledge for everyone – We believe everyone deserves easy access to the information they need to make better decisions. Budgets, timelines and logistics should not get in the way. That’s why we created the simple, cost-effective, self-serve solution you know as SurveyMonkey.
3. Privacy & Security – We use SSL encryption and multi-machine backup to keep your data secure. To read more on our privacy and security policies click here.
Who uses SurveyMonkey
Chances are you know someone who is hooked on the monkey. Our customers include 100% of the Fortune 100, as well as other businesses, academic institutions, and organizations of all shapes and sizes. Literally millions of people use SurveyMonkey for everything from customer satisfaction and employee performance reviews, to course evaluations and research of all types.
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